Pricing
Simple, predictable pricing
Bundled AI conversations. No per-resolution billing. No surprises. All plans billed through Azure Marketplace.
Monthly
Annual Save 20%
Starter
$49 /mo
For small teams getting started with AI-powered support.
- 3 agent seats
- 500 AI conversations/mo
- Embeddable web widget
- Basic analytics dashboard
- Email support
- Multi-agent routing
- Adaptive Cards
- Fleet management
Most Popular
Growth
$199 /mo
For growing teams that need the full AI + Teams platform.
- 10 agent seats
- 3,000 AI conversations/mo
- Embeddable web widget
- Advanced analytics
- Priority support
- Multi-agent routing
- Adaptive Cards
- Fleet management
Enterprise
Custom
For organizations with advanced compliance and scale needs.
- Unlimited agent seats
- Unlimited AI conversations
- Embeddable web widget
- Custom analytics & reporting
- Dedicated support + SLA
- Multi-agent routing
- Adaptive Cards
- Fleet management
20x Cost Savings
$199/mo vs ~$3,960/mo at Intercom
Intercom charges per resolution. At scale, the math doesn't work. Our bundled pricing means your costs stay predictable no matter how many conversations your AI handles.
Compare
See how we stack up
Built different from legacy support tools. Here's the proof.
| Feature | PoC AI | Intercom | Zendesk | Dynamics 365 |
|---|---|---|---|---|
| Multi-Agent AI + SSE Streaming | ||||
| Teams Agent Console | ||||
| Bidirectional AI-Human Handoff | ||||
| Customer Data Ownership | ||||
| Azure Marketplace + Fleet Mgmt | ||||
| Embeddable Web Widget | ||||
| Zero Agent Training |
FAQ
Frequently asked questions
- What counts as an "AI conversation"?
- An AI conversation is a single customer chat session where the AI agent responds. If a conversation is handed off to a human agent, it still counts as one conversation. Conversations reset monthly.
- Can I change plans at any time?
- Yes, you can upgrade or downgrade through Azure Marketplace at any time. Changes take effect at the start of your next billing cycle.
- Is there a free trial?
- Yes, we offer a 14-day free trial on the Starter and Growth plans. No credit card required through Azure Marketplace.
- What happens if I exceed my conversation limit?
- Conversations continue to work — you won't experience any service disruption. Overage is billed at a per-conversation rate at the end of the billing cycle.
- Do you offer non-profit or startup discounts?
- Yes. Contact our sales team for special pricing for qualified non-profits, educational institutions, and early-stage startups.
- Where does my data live?
- All customer data is stored in Cosmos DB within your own Azure subscription. You choose the region, you control the encryption keys, and zero PII ever reaches our servers.
Ready to transform customer engagement?
Deploy in minutes. Scale to thousands. Own your data. Start with the Growth plan at $199/mo.